Skip to main content
Solved

Adding a new contact in Whatsapp business on Manychat

  • February 2, 2026
  • 1 reply
  • 7 views

Ian Hayes

So i have intergrated Whatsapp business into manychat. I want to add a new contact on whatsapp business. I go to add contact and then create the details. When i want to start a concersation after i have saved the details it says i need a template which i created - waiting for Meta approval ...is this the only way to do this ?

Best answer by Gustavo Boregio

@Ian Hayes unfortunately, yes, you need a Message Template.

Templates usually get approved within a couple minutes. Some may take about a day (specially if it’s the first time you’re doing it).

If after 24-48 hours it’s not approved, try submitting a new template.

1 reply

Gustavo Boregio
Forum|alt.badge.img+7
  • Manychat Community Moderator & Expert
  • Answer
  • February 3, 2026

@Ian Hayes unfortunately, yes, you need a Message Template.

Templates usually get approved within a couple minutes. Some may take about a day (specially if it’s the first time you’re doing it).

If after 24-48 hours it’s not approved, try submitting a new template.