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Adding Tags manually and Creating Tags not working right now

  • January 19, 2026
  • 2 replies
  • 25 views

josip856

Hi, 
I am curious if other people are having this error. 
When I try to assign a tag manually on manychat I get get an error saying “user_id cannot be blank”

Adding tags using API still works for some reason.
I would like to hear more from you guys

2 replies

PlastiReed
  • Up-and-Comer
  • January 19, 2026

I have same problem


cata_rendon
Forum|alt.badge.img+4
  • Manychat Community Moderator
  • January 19, 2026

Hi ​@josip856 sorry to hear you are having this issue, in this case I think is better to contact support directly, you can do it through the help center: https://help.manychat.com/hc/en-us

 

cheers!

Cata Rendon