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Question

Ads Manager - Manychat Not Showing up as Partner

  • March 23, 2026
  • 1 comment
  • 8 views

I’ve been planning to runs messaging ads using manychat on Instagram. I’m so frustrated that after trying every possible solution recommended by the support chatbot, I haven’t got a resolution on it

In return, it created a support ticket where there has been no response at all since last 3 days. I created a second ticket yesterday and still there hasn’t been any update

Can anyone please suggest what can be done? It is very disappointing that even after being a pro user, you cannot contact a “real person” from support who can give some clarity rather than AI generated responses.

1 reply

Gustavo Boregio
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  • Community Moderator & Expert
  • March 23, 2026

Hey ​@Dharmik this is most likely a permissions issue.

Try the steps mentioned here:

https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting

And here: https://help.manychat.com/hc/en-us/articles/14281321942428-Instagram-Ads-Trigger

And don’t worry, support will most likely get back to you during the day today ;)