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I've launched an ad campaign and the ads optimization settings are going well. Then, after a few days, nothing works anymore. I look at the trigger Instagram ads is deactivated and doesn't appear at all. I go to redo the “Ads optimization” settings, then when I reconnect a “messaging” data source, the instagram account selection is no longer available because it's apparently ineligible. Thanks in advance for your help.
 

 

Same problem, have u found any ways?


Hey!!

 

Check if all the items in this help article are as they should be: https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting

 

Also check if your IG account is on the same Business Manager connected to Manychat. 😉


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