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Affiliate commissions after canceling ManyChat Pro subscription

  • January 10, 2026
  • 2 replies
  • 19 views
ann.

 

 

Hi everyone,
I’m already approved in PartnerStack for the ManyChat Partner/Affiliate program and I’m currently receiving commissions.　I want to confirm what happens if I cancel my own ManyChat Pro subscription.

 

  1. If I cancel Pro, will my PartnerStack referral link remain active and continue tracking new sign-ups/upgrades?
  2. If new users sign up through my referral link and upgrade to Pro (or if existing referrals keep paying), will I still receive commissions even if I’m not a Pro user myself?
  3. Is having an active ManyChat Pro subscription a requirement for payout eligibility (now or in the future)?
  4. Are there any cases where commissions stop, for example:

     

    • my PartnerStack account becomes “inactive”
    • the program removes affiliates who don’t actively use ManyChat
    • policy changes / compliance issues
  5. If commissions do continue after I cancel Pro, does the commission duration remain the same (e.g., up to the first 12 months per referred customer)?
 
If you can point me to the exact clause in the PartnerStack Program Terms (or an official doc) that confirms this, that would be amazing.
 
Thanks so much!

 

 

 

Best answer by Raquel C

Hi ​@ann. I connected with our partnership so we could collect all the answers for you! 

  1. If I cancel Pro, will my PartnerStack referral link remain active and continue tracking new sign-ups/upgrades? Yes​​​​​​​
  2. If new users sign up through my referral link and upgrade to Pro (or if existing referrals keep paying), will I still receive commissions even if I’m not a Pro user myself? Yes
  3. Is having an active ManyChat Pro subscription a requirement for payout eligibility (now or in the future)? No
  4. Are there any cases where commissions stop? Commissions only stop if the referred customer cancels their subscription or has been subscribed for 13 months.
  5. If commissions do continue after I cancel Pro, does the commission duration remain the same (e.g., up to the first 12 months per referred customer)? Yes

 

Hope this clarifies all your questions! 

    2 replies

    cata_rendon
    Forum|alt.badge.img+4
    • cata_rendon
    • Manychat Community Moderator
    • January 10, 2026

    Hi ​@ann. I think you should check this directly with the support team, but I guess ( I am not sure) you should keep receiving your commission even though you are not a pro user yourself. You can check the affiliate guidelines here: https://manychat.com/affiliate/

    Hope this helps,

    Best Regards,

    Cata Rendon

    https://www.dominariai.com | www.linkedin.com/in/catalina-rendon-gamboa
    Raquel C
    Manychat Team Member
    Forum|alt.badge.img+3
    • Raquel C
    • Manychat Community Manager
    • Answer
    • February 5, 2026

    Hi ​@ann. I connected with our partnership so we could collect all the answers for you! 

    1. If I cancel Pro, will my PartnerStack referral link remain active and continue tracking new sign-ups/upgrades? Yes​​​​​​​
    2. If new users sign up through my referral link and upgrade to Pro (or if existing referrals keep paying), will I still receive commissions even if I’m not a Pro user myself? Yes
    3. Is having an active ManyChat Pro subscription a requirement for payout eligibility (now or in the future)? No
    4. Are there any cases where commissions stop? Commissions only stop if the referred customer cancels their subscription or has been subscribed for 13 months.
    5. If commissions do continue after I cancel Pro, does the commission duration remain the same (e.g., up to the first 12 months per referred customer)? Yes

     

    Hope this clarifies all your questions! 

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