affiliate”, “tracking”, “redirect”, “affiliate link issue

Hello,

I’m experiencing a consistent issue related to affiliate tracking when using ManyChat Instagram DM automation.

Here is the situation:

• I use an Instagram Comments Automation flow.

• When someone comments a specific keyword under my post, ManyChat automatically sends them a DM containing my affiliate link.

• Users click this link and make a purchase.

• However, the affiliate platform (Impact.com / Hepsiburada LinkGelir system) does not record the sale or assign any commission.

• When I send the exact same link manually (not via automation), the commission tracks correctly.

So it appears that sales made after clicking a link inside an automated DM sent by ManyChat are either:

1. Losing the affiliate tracking parameters,

2. Going through an intermediary redirect within ManyChat,

3. Or being filtered out by the affiliate platform due to the referral source not being recognised.

I have already disabled URL shortening inside my Flow, but I cannot find any settings to disable link tracking, smart links, or redirect tracking on Instagram channels.

My questions:

1. Does ManyChat automatically add any redirect or tracking layer to links sent via Instagram DM?

2. Is there a way to send a completely raw, untouched link in Instagram automation (no redirect, no click tracking, no smart link features)?

3. Are Instagram DM automation links known to cause issues with affiliate tracking platforms like Impact.com?

4. What is the recommended method to send affiliate links via ManyChat without breaking tracking or commissions?

I would appreciate your guidance or any best-practice recommendations for sending affiliate links through Instagram DM automation.

Thanks in advance for your help