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Hi. I’m here newbie and tryin to set up simple automation: Client clicks on get messages and i can broadcast to them promos. Problem is they not added to Promo section 😑. Where i making here error? 

P.s , facebook page is located in EU. Maybe it’s impossible to add EU members?

Mutch thanks for answers. 

Screenshoot of automation: 

 

Hi, ​@MrTinkelman!

 

There's no documented limitation to any region for using Messenger Lists: https://help.manychat.com/hc/en-us/articles/14281158573852-Messenger-Lists-in-Manychat

 

Have you tried to create a new list and test if the new one works?

 

Anyway, if a new list also doesn't work, I'd suggest opening a ticket to the support team: How to get support from Manychat – Manychat Help

 

Hope this helps!


Hey, ​@MrTinkelman 

Could you tell me if the error persists?


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