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Hi everyone 👋,

I’m building an agency model where I want to provide Instagram/tiktok chatbots as a service for multiple clients. Here’s what I’d ideally like to achieve:

  1. I want to manage multiple Instagram accounts (one for each client) from my own ManyChat account, with me as the main admin across all of them.

  2. I want to be the only one who manages and edits the bots — clients should not need access to ManyChat.

  3. For each client, I need to create a separate chatbot connected to their Instagram account, but I’d like to do this without asking clients for their Instagram login credentials. Ideally, the connection happens through the official Meta login process.

My questions are:

  • Is it possible to set up and manage multiple Instagram chatbots in one ManyChat account (e.g. via multiple Workspaces)?

  • Can I remain the sole admin of all those Workspaces, without giving clients access?

  • Can clients connect their Instagram account to ManyChat themselves (via Meta login) during onboarding, without me ever knowing their password, and after that I can fully manage the bot?

Thanks in advance! 🙏

Hey ​@jasper pit going over your questions:

  1. Yes, you can have access and be admin on as many Manychat accounts as you’d like. Each will be a separate Manychat account and you’ll be an admin in them,
  2. You can, but to do that you’ll need to have TikTok user/pass (for TikTok accounts), or for IG you’ll either need user/pass or to be an Admin on the Business Manager associated to the IG account.
  3. Yes they can connect it (that’s what I recommend). However, clients will also have access to edit and view the Manychat account. Now, many of my clients never look in Manychat, but if they wanted, they could.

Hope this helps, and welcome to the party!!

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