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[AI Step] Sending a link using AI step, but the next message reply from AI still showing the link

  • June 29, 2025
  • 1 reply
  • 38 views

raymondtan91

Hello, community, i can’t get this issue solve no matter how, i design a simple flow like the screenshot below:

 

When i test this, i found that, after the AI step send the link, when i reply ‘thank you’, the AI reply ‘welcome with the link again’, how can i get this solve? i tried to prompt the AI don’t include the link in the message when saying welcome, but it doesn’t work.

 

 

 

Best answer by rodrigo_silvano

Hey, ​@raymondtan91 

You can add another task saying something like this: “Continue to answer the user’s questions without sharing the appointment link.”

 

Let me know if this helps. 🙂

1 reply

rodrigo_silvano
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  • Manychat Community Moderator
  • 1002 replies
  • Answer
  • July 19, 2025

Hey, ​@raymondtan91 

You can add another task saying something like this: “Continue to answer the user’s questions without sharing the appointment link.”

 

Let me know if this helps. 🙂