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All of a sudden Manychat stopped sending DM's based on Facebook page comments (after Monetization?)

  • June 23, 2026
  • 3 comments
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asgerlaursen

Dear All

I have searched the forum and asked the AI’s here and there - but can’t seem to find the reason why my automation on Facebook has stopped.

One clue though - someone is mentioning that they experienced it after applying for Meta Monetisation - I did that also - probably around the time it stopped working.

But I don’t know if I am chasing shadows of if this is the real beef. - I can’t find much about this elsewhere.

Do any of you know about this being an issue? 

Thank you 

 

Asger, Denmark

Best answer by asgerlaursen

Hey Matt
Thank you for taking the time to answer me.
I have figured it out - that all my automations made via the ManyChat app for Facebook is dead on arrival - and what I need to do (after having created them) is to log in via a desktop browser and refresh the Facebook permission to have the activate (behind the scenes).

Would love to have a refresh permission option from the app - or even better; not have to refresh the permission, every time I make changes in the app :-D 

 

So a working work-around - 

Note To Self: Have claude running as an agent “at home” doing the refresh if needed :-D 

    3 replies

    Digitalmateus
    Forum|alt.badge.img+1

    As far as I know, there’s no connection between monetisation and messaging, but there’s always something new going on with Meta that might be a problem.. to give an example, I have a client that has a restriction on comenting and sharing.. that made connection with Manychat impossible.. it blocks meta API and then Manychat does not work.

    Sorry for not having a good answer right now.. check your permissions on your facebook profile and page.. 

    Matt Nunes - Manychat Agency Partner
    asgerlaursen
    • asgerlaursen
    • Author
    • Up-and-comer
    • Answer
    • June 25, 2026

    Hey Matt
    Thank you for taking the time to answer me.
    I have figured it out - that all my automations made via the ManyChat app for Facebook is dead on arrival - and what I need to do (after having created them) is to log in via a desktop browser and refresh the Facebook permission to have the activate (behind the scenes).

    Would love to have a refresh permission option from the app - or even better; not have to refresh the permission, every time I make changes in the app :-D 

     

    So a working work-around - 

    Note To Self: Have claude running as an agent “at home” doing the refresh if needed :-D 

    Digitalmateus
    Forum|alt.badge.img+1

    Great! 

    Yes, the app has many limitatioins.. glad to know you figured it out! have a good one

     

    Matt Nunes - Manychat Agency Partner
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