Hey everyone!
All my triggers are not working since one day. I haved updated already and saw this case happened 10 day ago to a lot of other ManyChat Accounts. Do you have any solution what I can do?
Best
Janice
Solved
All triggers not working anymore
Best answer by rogerioaraujo
Hello
There was indeed an issue with the Instagram API a few days ago, but it has already been resolved.
Are your triggers set up in the Instagram channel?
If so, I recommend updating the permissions by going to Settings, clicking on the Instagram channel, and looking for the Update Permissions button.
+2Hello
There was indeed an issue with the Instagram API a few days ago, but it has already been resolved.
Are your triggers set up in the Instagram channel?
If so, I recommend updating the permissions by going to Settings, clicking on the Instagram channel, and looking for the Update Permissions button.
How can I set up Instagram channel? I refreshed permissions.
+2If you’ve already renewed the permissions and the automations still aren’t working, I recommend checking this ManyChat help article:
https://help.manychat.com/hc/en-us/articles/14281291094428-Can-t-connect-Instagram-to-Manychat
It lists other known reasons that may cause Instagram to stop working properly.
If you're using a free account, please remember that you can have only 3 keyword triggers.
Hola buenos días, a mi me está pasando lo mismo que a Janice, intenté hacer los pasos que sugieren en el enlace pero no me ha funcionado, no se qué mas hacer, Gracias!
+2Hola buenos días, a mi me está pasando lo mismo que a Janice, intenté hacer los pasos que sugieren en el enlace pero no me ha funcionado, no se qué mas hacer, Gracias!
Hello
If you’ve already updated the permissions and checked all the items mentioned in the ManyChat help article, but your automations still aren’t working, the best option is to submit a request so the support team can look into your case. You can do that through this link:
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