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Question

Audience Segmentation by Location

  • November 19, 2025
  • 1 reply
  • 10 views

kyleharris

Question about automations.. does Manychat gather location data based on IP of the person that opts in to DMs? It would be great to be able to segment audiences without segmenting them through questions or data collection in DM.

For example - for an artist or musician looking to market a tour. Without having to get the location from the contact in the DMs, does manychat pull their location from their IP when they respond to a DM thereby opting in?

That way, if I want to send a broadcast to people in Atlanta or within 50 miles of Atlanta in my contacts list I can send a message specifically to those people rather than EVERYONE.

Does this make sense?

1 reply

Fabio Gaulke
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  • Manychat Community Moderator
  • November 19, 2025

Hi, ​@kyleharris!

 

It makes super sense, but Manychat only works as a “midddleman” for the connected channles. And, for example, the users IP isn’t shared by Meta (same for other automation platforms).

 

The only way you can segment something like this is using paid Ads… 🙃