When someone follows us I had an automated DM being sent to followers however it appears its no longer working for everyone and im not sure why that is? Can someone help
Auto DM following Instagram Account follow no longer working for everyone
They offer no help on this at all.
I’m deactivating my account today as it’s been this way for over 2 months.
Terrible support & communication from Maychat
Yes same. Are you going to use similar tool? I was happy with it when it worked
Meta changed a few things recently around automated DMs for new followers, so if it suddenly stopped working it’s usually permissions, channel reconnection, or the trigger silently getting disabled. Did you check if the automation is still published and the Instagram account is properly reauthorized inside ManyChat?
It’s possibly this - honestly I would pay someone to fix it!
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