Hey guys, I just had a post who was starting to get more viral this week and suddenly, all my Automations for the Auto-DM links from comments stopped working. Also, even before that, a lot of my comments would not have the specified keyword to trigger the Auto-DM links, but Manychat would still respond like a bot and reply to the comment as if it had the keyword. Does someone know what’s the problem here and how can I fix it? It’s really disturbing and can be a huge turn off for the growth of my page and my business.😕😢Please help me
Solved
Auto-DM links from comments stopped working
Best answer by rodrigo_silvano
Hey
The issue still persists?
If so, please try to refresh your permissions: https://help.manychat.com/hc/en-us/articles/14281464342684-Refresh-permissions
I also face something similar
+4Hey
The issue still persists?
If so, please try to refresh your permissions: https://help.manychat.com/hc/en-us/articles/14281464342684-Refresh-permissions
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