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Question

auto dm problem

  • April 28, 2024
  • 2 replies
  • 48 views

Ersinkalaci

Hello, an automatic message is sent every time the customer writes a price. I only want him to reply to his first message, I don't want him to reply to subsequent messages even if they contain keywords.

2 replies

Gustavo Boregio
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  • Manychat Community Moderator
  • April 29, 2024

You can do that with tags + conditions.

Something like this:

Β 


Ersinkalaci
  • Author
  • Up-and-Comer
  • May 1, 2024

You can do that with tags + conditions.

Something like this:

Β 

I have an Instagram page and I sell products via messages both on my site and on my page. My problem is that every time the customer writes (keyword) to me, an automatic message is triggered. I want it to trigger only once. For example, if an automatic reply is given once, no automatic messages should be triggered to that person for 24 hours!