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Hi everyone,

I’m having an issue with my Instagram Comment → Auto DM automation in ManyChat. Everything was working fine before, but after I applied for Meta monetization, none of my comment-triggered DMs are sending anymore (especially those with links).

Here’s what I’ve already tried:

  • Removed ManyChat from Facebook Business Integrations and reconnected.

  • Refreshed Instagram permissions inside ManyChat (all toggles ON: messages, comments, manage pages, etc.).

  • Tested with new posts and new comments (not old ones).

  • Tried flows with links and flows without links (button-based).

Still, no auto DM is triggered when someone comments with a keyword.

Any help would be super helpful 🙏

Thanks in advance!

Hey ​@davidasdiary I suggest you talk to support:

https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat

They may be able to see if there's something wrong with your connection to Instagram.


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