My auto DMs have stopped working for all my posts even though it says LIVE on all of them. The new post from yesterday isn’t even showing on my Manychat profile - it’s got over 600 comments already for the recipe but I can't use Manychat since it’s been stuck like this since yesterday. Someone please help!!!!
Question
Auto DMs not working
+6Hey
https://help.manychat.com/hc/en-us/articles/14281464342684-Refresh-permissions
If you’ve already done that, contact support with the issue you’re having.
Also, please be aware that there’s currently a Meta issue where Meta is not sending information to Manychat. It’s happening to some accounts, not all. This may also be the cause of the issue you’re having.
You can check the status of this issue here: https://status.manychat.com/
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.