Hey everyone!
I’m struggling to set up an auto-reply to comments via DM. I’ve tried a couple of times and asked different friends to test it, but it’s not triggering the flow I created.
Has anyone run into this before or know what I might be missing?
Best answer by agape
Hi
Thanks for your message. I managed to fix it and - dare I say it - it looks like it’ now working 🎉
+4Hey,
I’m sorry to hear that 😕
Did you check your account’s permissions?
If you don’t, please check this help article with the step-by-step guide: https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting
Let me know if this worked 🙂
Hi
Thanks for your message. I managed to fix it and - dare I say it - it looks like it’ now working 🎉
+4I’m glad that you managed it 🙌🏼
Hi! I followed all of these steps and my DM to comment automation still isn’t working. Not sure what happened as I have had no problems until today.
+4Hey
Did you refreshed your permissions?
Yes, I did! I ended up starting a chat with support because I did all of the things they reccomended and nothing worked. Hopefully someone will get back to me soon. Thank you!
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