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Auto-reply to comment in DM not working

  • April 9, 2026
  • 3 comments
  • 30 views
agape

Hey everyone!

I’m struggling to set up an auto-reply to comments via DM. I’ve tried a couple of times and asked different friends to test it, but it’s not triggering the flow I created.

Has anyone run into this before or know what I might be missing?

Best answer by agape

Hi ​@rodrigo_silvano,

Thanks for your message. I managed to fix it and - dare I say it - it looks like it’ now working 🎉

    3 replies

    rodrigo_silvano
    Forum|alt.badge.img+4

    Hey, ​@agape 

    I’m sorry to hear that 😕

    Did you check your account’s permissions? 

    If you don’t, please check this help article with the step-by-step guide: https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting

    Let me know if this worked 🙂

    rodrigosilvano.pt | Automate with intelligence - Surprise with experience
    agape
    • agape
    • Author
    • Up-and-Comer
    • Answer
    • April 12, 2026

    Hi ​@rodrigo_silvano,

    Thanks for your message. I managed to fix it and - dare I say it - it looks like it’ now working 🎉

      rodrigo_silvano
      Forum|alt.badge.img+4

      I’m glad that you managed it 🙌🏼

      rodrigosilvano.pt | Automate with intelligence - Surprise with experience
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