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Auto replying to existing dms?

  • August 4, 2025
  • 1 reply
  • 23 views

ayuragrowth

Is there a way to auto respond to existing dms in my request inbox by keyword? I have a bunch of dms in my inbox with a keyword that I want to reply to with the same message containing the same link, how do I do this with many chat?

Best answer by Fabio Gaulke

Hi, ​@ayuragrowth!

 

That's not possible. Only new DMs can be automated after you define an automation with keyword triggers. 

For old DMs, you'll need to contact the users manually. 

1 reply

Fabio Gaulke
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  • Manychat Community Moderator
  • 1404 replies
  • Answer
  • August 5, 2025

Hi, ​@ayuragrowth!

 

That's not possible. Only new DMs can be automated after you define an automation with keyword triggers. 

For old DMs, you'll need to contact the users manually.