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Hey! I’m wondering if there’s any way I can automate something that takes a lot of time.  IG plaftorm

I’m sending a free resource to my audience,  after they comment with a certain keyword they get the resource sent automatically via DM’s. What I’m looking to do is, if they don’t reply within a certain timeline, I want a message to be sent to them automatically so I won’t have to manually do that for +200 people/day.
 

Tha funnel should look like this:

Lead comments with Keyword - gets the automated DM → if he doesn’t reply within “x” minutes he gets another automated follow up message


Hey, ​@georgesetter 

If you intend to send a message within 24 hours, you can do so within the conversation flow. See the example below:

 

First you need to set up the timer:

 

And then, send the message automatically: 

 


Hey ​@rodrigo_silvano


I can only set up the automation as “comment reply” so I cannot add anything else besides a single text/phrase. If I try to add that data collection thing I get the message in the screenshot

 


And also I can’t add any other steps after given that it’s set as “Comment Reply”

 


@georgesetter 

Your first message needs to have a button to ‘activate’ the 24-hour rule.

And it’s impossible to automate when a user doesn’t reply to your first message (Meta rules).


Got it, thanks! 


@georgesetter here’s some more information on this that you may find helpful:
https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger


That’s what I was thinking as well ​@Gustavo Boregio, creating an automation where after people tap the button they automatically send a message, and after that I can set up the follow up sequences, thanks a lot! 

 


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