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Question

Automation flow not continuing

  • August 9, 2026
  • 2 comments
  • 11 views

lytstephen

Not sure if anyone else is experiencing the same issues - but since 1-2 days ago some steps on my automation flows are not continuing.

 

For example I have a quick reply button, after the user clicked one of the options, a custom field would be set and the next message would be sent. The custom field is being set but the message is not being sent.

 

I manage 3 different pages and the issue is persisting on all of them. My entire sales channel goes through the automation, so this is a critically urgent error.

 

I’ve tried resetting permissions and even removing and reauth manychat but the issues still persist. If anyone else is experiencing similar issues please let me know. If support knows anything about this please let me know as well.

 

Thank you.

2 replies

Saruul
  • Up-and-comer
  • August 10, 2026

YES,  I am experiencing the same issues! Its not working as usual

 


lytstephen
  • Author
  • Up-and-comer
  • August 10, 2026

YES,  I am experiencing the same issues! Its not working as usual

 

Glad to know that I’m not the only one.

It seems that I have some conditionals (if) and those aren’t getting passed through. But upon removing all the conditionals there are still some parts that are getting stuck.

Hope there would be some kind of fix soon, or at least some published known issues so at least something is being looked at and fixed.