Automation for 3 different channels

Question

Hello, I want to create an automation where I create a chatbot for Messenger, WhatsApp, and Instagram Direct. The initial triggers are configured, but I can't access the part where I choose the specific channels for the flow. In other words, it forces me to create different branches for each channel (select the Messenger message block, WhatsApp message block, etc) to create the flow. Is there no way for the flow blocks to be the same?

rodrigo_silvano · Accepted Answer

Hey, ​@AgilidadeIt is possible to do the way you’re doing, but you’re going to have some mysterious bugs in the future.😅My advice to you is to build the automation for one channel, and then replicate it to another one. WhatsApp channel will probably need some adjustments.After you finish building your automation, follow these steps:Let me know if this helps🙂

Agilidade · Answer

Hello, yes, that's what I ended up doing. Thank you.

Sign up

Welcome to the Manychat Community!

Scanning file for viruses.

This file cannot be downloaded