Automation is triggering on any word or phrase despite applying keywords

Hi Team,

I’m using following triggers with keywords ‘LOCUM’, ‘LOCUMS’ ‘FREEDOM’, but my automation gets triggered with literally any word or phrase. (see second screenshot)

https://app.manychat.com/flowPlayerPage?share_hash=2839795_caaf2a542f44f6768b1d592d89c6534f03cb2e4a

NEED AN URGENT FIX!

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@Gustavo Boregio @Raquel C

Hey @Ali.CH most likely you have something setup wrong… Maybe another trigger, or another flow, or something else setup that you're not seeing.

If you're sure this is not the case, you'll need to contact support.

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