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Automation Issue - 2nd button opening threads??

  • July 13, 2025
  • 3 replies
  • 61 views

tndc
  • Up-and-Comer
  • 2 replies

Hi all - 

I created an automation that is having an issue. The second button sent [after someone clicks the ‘Send me the link’ button] opens Threads and prompts to download Threads instead of the link I plugged in to a landing page. Is this happening anyone else? How do I fix this??

Best answer by rodrigo_silvano

Hey, ​@tndc 

It seems to have been resolved now:

 

Please, get in touch if the error persists!

3 replies

Yes there is another post here with the same problem. But sadly no help. I could find out that some people are lead to threads and for others the link is working fine.


tndc
  • Author
  • Up-and-Comer
  • 2 replies
  • July 13, 2025

I’m hoping its a good sign the links are working for some. In my automation the link is still sending people to Threads. I can’t find any way to actually speak to a person at ManyChats. Not the best set up to have the only business support forum based opposed to with a rep - pretty frustrating.


rodrigo_silvano
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  • Manychat Community Moderator
  • 1002 replies
  • Answer
  • July 29, 2025

Hey, ​@tndc 

It seems to have been resolved now:

 

Please, get in touch if the error persists!