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automation key word trigger


James jiang

i have a keyword automation for example a key word is REPAIR. but after the first initial message, anytime the lead says the word repair it triggers the first message again. how do i stop this? 

Best answer by Gustavo Boregio

​@James jiang you can use tags + conditions.

Here’s a video that explains this: 

 (sorry it’s in Spanish) :(

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Gustavo Boregio
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​@James jiang you can use tags + conditions.

Here’s a video that explains this: 

 (sorry it’s in Spanish) :(