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automation key word trigger

  • July 23, 2025
  • 1 reply
  • 25 views

James jiang

i have a keyword automation for example a key word is REPAIR. but after the first initial message, anytime the lead says the word repair it triggers the first message again. how do i stop this? 

Best answer by Gustavo Boregio

@James jiang you can use tags + conditions.

Here’s a video that explains this: 

 (sorry it’s in Spanish) :(

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • 2821 replies
  • Answer
  • July 23, 2025

@James jiang you can use tags + conditions.

Here’s a video that explains this: 

 (sorry it’s in Spanish) :(