my automatic reply to trigger words commented and also automatic dm is only working with some comments and not all, even when trigger word is used.
why is this happening?
automation not working with everyone
same problem here, i couldn’t find a solution, support won’t help
Same problem with me and support is pointless
+4Hey,
Have you been able to fix it?
Noooo
+4I’m sorry to hear that
Can you refresh your permissions on Manychat and Meta?
Here are some resources for you to look at:
To refresh permissions on Manychat: https://help.manychat.com/hc/en-us/articles/14281464342684-Refresh-permissions
To refresh permissions on Meta: https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting
Let me know if this helps 🙂
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