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Automation on reels as collaborator

  • November 28, 2024
  • 1 reply
  • 14 views

krassfood

I would like to know if I can set up the automation to send a DM when someone comments on a reel where I am listed as a collaborator. Thanks

Best answer by rodrigo_silvano

Hey, ​@krassfood 

 

Unfortunately, it’s not possible to activate an automation on a post if it doesn’t belong to you. You have to be the post’s author to be able to do it.

 

More information here: https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger#h_01J3JMDBX62TDGP5YPYE2RPMFK

1 reply

rodrigo_silvano
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  • Manychat Community Moderator
  • Answer
  • November 28, 2024

Hey, ​@krassfood 

 

Unfortunately, it’s not possible to activate an automation on a post if it doesn’t belong to you. You have to be the post’s author to be able to do it.

 

More information here: https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger#h_01J3JMDBX62TDGP5YPYE2RPMFK