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Question

Automation stopped working.- missing a part of the flow

  • February 6, 2026
  • 1 reply
  • 17 views

Nancy

I set up a flow3 days ago - tested it completely - was working great and then sent ads to the post. Now the automation is not working.   

 

It should have 3 sections - the first is the introduction - hello which completely disappears when you save now. I deleted the working one thinking maybe it had a bug and completely rebuilt it - and the exact same thing happens you now get a message that says “nothing here to automate” - so when you edit. - you see it - when you save - it disappears.  and on Instagram its not working at all when someone types in WIN.  HELP.

 

1 reply

cata_rendon
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  • Manychat Community Moderator
  • February 8, 2026

Hi ​@Nancy , for Ads, is better to use Partner App for IG Trigger. You can check this guide on how to set it up: https://help.manychat.com/hc/en-us/articles/14281321942428-Instagram-Ads-Trigger

This is best way to have your add running. Once you get the lead from the add, in the flow you can use the AI.

Hope this helps

Catalina Rendón