This is driving me crazy.
I set up an automation flow to trigger when a user puts a specific word as a comment on any post. My flow looks (to me) exactly like the example that manychat provides:
1. Trigger on the keyword in a comment to a FB post or reel
2. Respond with a private reply with an “OK” button
3. Clicking the button takes you to a request for an email address
4. there are more steps but I can’t get there
The trigger is firing and the private reply message with the button shows up. I click the button and nothing happens! On the automation flow I see 100% CTR for the button but 0 Sent for the next step requesting the email address.
I’ve refreshed permissions many times, The flow is published. But nothing ever happens.
