I’ve gone over all the troubleshooting but the automation insta comments to a DM are just not working? Any hints please to help x

Automations are just not working

jelenag
Up-and-Comer
2 replies
1 month ago
6 June 2024

Mine isn’t working either, as of yesterday

Faith
Author
Up-and-Comer
1 reply
1 month ago
6 June 2024

Ah thank you for replying… maybe a glitch then rather than something I’ve done wrong?

jelenag
Up-and-Comer
2 replies
1 month ago
7 June 2024

Not sure. How do we get help? Finding it really hard logging in to submit a support ticket…

Janyl
Up-and-Comer
6 replies
1 month ago
10 June 2024

@Faith @jelenag this isn’t working for me either! I got everything set up on Saturday and Automated DM’s with my keyword are still not working. I’ve tried everything and it all looks like it’s set up correctly so at this point i’m thinking it’s system error. Urgh so frustrating. I’m going to submit a ticket somehow...

Janyl
Up-and-Comer
6 replies
1 month ago
10 June 2024

@Gustavo Boregio -- any help here? :)

Janyl
Up-and-Comer
6 replies
1 month ago
10 June 2024

@Faith @jelenag this isn’t working for me either! I got everything set up on Saturday and Automated DM’s with my keyword are still not working. I’ve tried everything and it all looks like it’s set up correctly so at this point i’m thinking it’s system error. Urgh so frustrating. I’m going to submit a ticket somehow...

nvm figured it out :) i had commas in between each keyword instead of clicking enter for each one.