my process is as follow: I have a bunch of automation that are comment to dm, I duplicate the automation and attach it to my latest post,
I have done that for the last couple of years from the app on my phone and never had an issue, but over the last couple of days as I click edit, update the automation to attach it to the new post, it gets created but doesn't go live.
I have no way of bringing it live unless I use my laptop which is a giant pain as I have one reel/post going up every day and I’m currently not working so need to be managing it from my phone, any advice on whats going on? is there an update I’m unaware of? Ive refreshed permissions, logged in and out etc
Automations not going live from my phone
+7
If you can, record a screen share of the issue and report it to Manychat's support team so they can take a look at it.
I’m having the SAME problem!!
If you can, record a screen share of the issue and report it to Manychat's support team so they can take a look at it.
How do I do that there’s no way to contact them anywhere 😢
+7
I have the exact same issue, only way I've found around it is to go to manychat on browser on my phone and basically set it live from there the same way I would if I was on desktop. I submitted a help ticket thing via Chat bot for it on the day I noticed it but nothing has changed
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.