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Question

Automations Not Working - Yes, I have been through all the troubleshooting videos

  • September 30, 2026
  • 1 comment
  • 22 views

Jbtravelswell

My automations have not been working for the last week. I have refreshed permissions, mulitple times, disconnected MC from my Meta Business Suite and then readded it and then refreshed permissions again and it it still isn’t working. 

I created a ticket last week. Someone got back to me, I responed and never heard back. This is really frustrating. And for some reason, I am not able to create a new ticket to ask for more help… 

Can someone please tell me how to get in touch with someoe who can help? 

Thank you! 

1 reply

rodrigo_silvano
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Hey ​@Jbtravelswell 

Since you already have a support ticket, have you checked the email inbox linked to your Manychat account, including spam?