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Question

Automations on Instagram are always sent twice


Jessi

Well, I'm using Manychat Pro for Instagram for a while now. Two days ago my connection was interrupted, so I re-linked my Facebook page. Since then, Manychat has been scanning all messages from automations twice. When someone comments, the first message appears, e.g. with a button. After drinking this taste, I try all the second ones. It doesn't matter if the automation is old or a new one is created. I find this quite inconvenient for my customers... I've already reconnected the Instagram account several times and it can't be fixed.

Does anyone have any ideas?

Thanks for the help!

Best regards
Jessie

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