Skip to main content

I changed my Facebook passwords a few days ago. After that my automations stopped working. I refreshed permissions. They appear to be alive, but none are working. I signed out, signed in disabled and enabled still not working.

@gottoshopalot it's very likely that all connections to Manychat will drop when you reset your password.

Refreshing Permissions will solve 99% of the problems and work like magic most of the time!

If you still see issues, use this troubleshooting guide:

https://help.manychat.com/hc/en-us/articles/14281479971996-Automations-troubleshooting

I usually start with a simple keyword and reply to test, and make sure that works correctly.

Next, if you're still having issues, try with another account, to see if the issue is with your account or across the board.

If you can't figure it out, reach out to support.


Reply