I have refreshed my permissions several times. No DMs and more importantly replies to the comments on my post are being made. I have followed the guides. I have tried to reach out to support n the chat and never get passed to a human. I pay for pro and feel the support is terrible. Any one have any similar issues and was able to solve it.
Question
Basic automations not working anymore.
+3Hey,
I can feel your pain… 🫠
Have you taken a look at this help article? Instagram automation troubleshooting – Manychat Help
It has some parts that you can check on Meta's side… Sometimes I have some issues with accounts and that can do the trick.
And if that doesn't work, here's a direct link to a ticket form to you issue: https://help.manychat.com/hc/en-us/requests/new?ticket_form_id=11756694468892
Hope this helps!!
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