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Question

Billing Inconsistence

  • March 19, 2026
  • 1 comment
  • 11 views

Tgah

I am writing to express my concern regarding the inconsistent billing between my two accounts.

On my first account, I pay $15 and have full WhatsApp integration. However, on my second account, I am being charged $39, to have whats app intergration. When I try to select a $17 subscription for the second account, it does not allow me to include WhatsApp. This  is significantly over my budget; why am I unable to access the $17 tier with WhatsApp on this second account yet on another account of $15 i am having access to whatsapp?

1 reply

Gustavo Boregio
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  • Community Moderator & Expert
  • March 19, 2026

Hey ​@Tgah you’ll need to talk to support, they’re the only ones who can help with billing issues.