Skip to main content
Solved

Blocked for no reason.

  • April 18, 2026
  • 1 comment
  • 21 views

Kukzee

My other manychat account were blocked without any warning or whatsoever. This gives my client anxiety because their payment card was in the accounts managed by me.

I get this when I login to my manychat account. Usually when FB detects erring fb pages, they ban the pages. but why ban the manychat account?
 

{"0":"Access denied","state":true}

Best answer by rodrigo_silvano

Hey ​@Kukzee 

Your clients, as owners, have the ability to manage payment cards on their accounts. However, you can talk to support if you need further assistance with the payment.

Use this link to do so: https://help.manychat.com/hc/en-us/p/get_support_page

1 reply

rodrigo_silvano
Forum|alt.badge.img+4
  • Community Moderator
  • Answer
  • May 3, 2026

Hey ​@Kukzee 

Your clients, as owners, have the ability to manage payment cards on their accounts. However, you can talk to support if you need further assistance with the payment.

Use this link to do so: https://help.manychat.com/hc/en-us/p/get_support_page