The quickest way to troubleshoot is to disconnect the “THEN” connections between cards/bubbles (not sure what they’re called). Remember, each card/bubble can have multiple things happening. So disconnect half, three or just one thing at a time, save and rerun the test. Once you narrow down which card/bubble has that button then remember: each card/bubble can contain multiple items.

If you’ve duplicated an automation I would highly recommend making a minor text tweak by adding “automation 1” and “automation 2” for each that way you know which one is being triggered. Which also reminds me: other automations may be getting triggered.

So:

1. Label the first text box of each automation first so you know which one you need to address.
2. Temporarily disable the "THEN” connection around half, three or one-by-one to determine which card/bubble/
3. Remember each card/bubble can have multiple objects.
4. There might be a bug in Facebook or Manychat.

I’m highly technical though only been working with Manychat for a week. Hopefully my debugging suggestion will help you hunt the issue down much faster. If it doesn’t help comment a second time to let more experienced users know you still need help. Good luck!

Sane problem here

Hey @Rp1996 I've not experienced this, but if it's not on your Manychat setup, I suggest checking if you have another application or appointment booking solution connected to your Facebook page that might be adding this button.

Here's some documentation that may help: https://www.facebook.com/business/help/2170097176392356?ref=FBBAppointmentsTool

not working dude so stop sending this too long to read. it doesn’t contain a direct solution

same problem