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Hi Manychat Support Team,

I'm experiencing an issue with the broadcast feature. Although I set up the message with an image included, when the broadcast is sent out, the image does not appear. Only the text is delivered to recipients, and the image is completely missing.

I've double-checked the setup and even attached a screenshot for reference (see below), but the problem persists.

Could you please help me resolve this issue? Thank you in advance!

 

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