I set up an automation for a post where if people comment with “don’t stop”, the automation should message the commenter. Its currently not working for anyone who comments “Don’t stop”.
The automation config claims that the trigger words are case insensitive. This is either wrong or there is a bug. Its very frustrating that I’m paying $25 per month for a broken automation!
This is the post: https://www.instagram.com/p/Da28V64NkG9/
automation: https://app.manychat.com/flowPlayerPage?share_hash=1075147_0eb9e2165edaffdea4041c50ea54b5b8c3b437a9