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Button stopped working on Telegram

  • June 29, 2025
  • 2 replies
  • 12 views

humilis

The buttons below the text and media messages stopped working.

At first I thought it had to do with the payments handling, but even a simple text message no longer works.

I recorded it, have a look: https://drive.google.com/file/d/1NZJ6J1sCRE7ev1rGWjDhdcCWqnFWdl7k/view?usp=sharing

Below is the automation.

 

On the mobile is tells me that it's trying to connect. Appearantly that was not successful.

Has anyone experienced this - and solved it😅?

Best answer by humilis

I had to create a new  token in BotFather and refresh it in Manychat. It's working now again.

2 replies

Gustavo Boregio
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  • Manychat Community Moderator
  • 2821 replies
  • June 30, 2025

@humilis I've never had issues with Telegram…

I'd try to disconnect and reconnect the bot.

Or open a ticket with support to see if they have any insights.


humilis
  • Author
  • Up-and-Comer
  • 4 replies
  • Answer
  • June 30, 2025

I had to create a new  token in BotFather and refresh it in Manychat. It's working now again.