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Buttons not working in Instagram

  • September 25, 2025
  • 1 reply
  • 34 views
GGF
  • GGF
  • Up-and-Comer
  • 1 reply

Hi,

I’m building my first automation with Manychat and can’t get my automation for Instagram DM to work.

When sending a DM to the account (using my iPhone app) I do get the first message and see the 2 buttons (highligted in yellow below). But when I click either of the buttons nothing happens. Grateful for any support! (And yes, I’ve tried “Refresh Instagram Permissions” )

 

Best answer by GGF

Suddenly it works! Guess it was related to the other problem Manychat/Meta had with quick replies these days.

    1 reply

    GGF
    • GGF
    • Author
    • Up-and-Comer
    • 1 reply
    • Answer
    • September 26, 2025

    Suddenly it works! Guess it was related to the other problem Manychat/Meta had with quick replies these days.


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