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Can i delete the contact for the low bill?

  • November 29, 2024
  • 1 reply
  • 326 views

Duy Anh

Hi, i have a question about the pro account 

I was wondering if I pay for the $25 plan for 2500 contacts and I don't use those contacts anymore can I delete them and always keep my budget under 2500 contacts? 
thanks

Best answer by rodrigo_silvano

Hey, ​@Duy Anh 

 

Every user’s message you receive in your active channels, add an active contact for your Manychat account.

That said, if you understand that those contacts don’t aggregate value for your business/account, you certainly can delete them.

In resume, yes. You can delete contacts to not pass the barrier of 2500 contacts.

 

 I hope this  🙌🏼

1 reply

rodrigo_silvano
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  • Manychat Community Moderator
  • Answer
  • November 29, 2024

Hey, ​@Duy Anh 

 

Every user’s message you receive in your active channels, add an active contact for your Manychat account.

That said, if you understand that those contacts don’t aggregate value for your business/account, you certainly can delete them.

In resume, yes. You can delete contacts to not pass the barrier of 2500 contacts.

 

 I hope this  🙌🏼