I have 5 comercial agents that work from WhatsApp. Can my account have those 5 employees working simultaneously and receiving an equal number os leads? And can they have access to the other comercial agent’s leads?
Is there a tutorial video or blog post teaching how to do this?
Best answer by Digitalmateus
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yes, you can have them all..
and yes, they can receive equal number of leads or even randomly
you can set this at settings / team members.. make sure you give them the proper role (live agent)
I don’t know of a tutorial but if you need help with this let me know.
Digital platfrom
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