yes, you can have them all..
and yes, they can receive equal number of leads or even randomly
you can set this at settings / team members.. make sure you give them the proper role (live agent)
I don’t know of a tutorial but if you need help with this let me know.
yes, you can have them all..
and yes, they can receive equal number of leads or even randomly
you can set this at settings / team members.. make sure you give them the proper role (live agent)
I don’t know of a tutorial but if you need help with this let me know.
I have 4 sales agents that work from Instagram messages. Can my account have those 4 employees working simultaneously and receiving an equal number of leads? And can they have access to the other sales agent’s leads? If so what tool inside manychat allows this? Thanks
yes, you can set your agents on the team menu. there you can give them live seat and set all the permissions, including if they are allowed to see other agents chats or not.