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Can I use the Whatsapp business shopping cart?

  • August 7, 2025
  • 3 replies
  • 55 views

AlejandroLamothe

We went to integrate the WhatsApp business shopping cart, two hour flows. How can we do it using Manychat?

3 replies

AwaisToor
Forum|alt.badge.img+1
  • Flow Scholar
  • 72 replies
  • August 9, 2025

Hi  AlejandroLamothe,

I used the Cart Trigger in the WhatsApp Chatbot a while ago, but after checking now, I think this feature is no longer available.


Aafia Umair
  • Message Musketeer
  • 126 replies
  • August 9, 2025

@AlejandroLamothe shopping cart not available for whatsapp now. 


rogerioaraujo
Forum|alt.badge.img+2
  • Flow Scholar
  • 495 replies
  • August 9, 2025

Hello,
I’m not sure if we’re talking about the same feature, but I use the product catalog on WhatsApp connected to Manychat.
First, I created an Excel spreadsheet to register my products.
Then, I went to Commerce Manager and added this spreadsheet as a data source for the catalog:


When a user adds a product in Manychat, you can set a default flow that will automatically start.