can not log in {"0":"Access denied","state":true}

Seriously I am running ads with hundreds of dollars in ad spend. Can I atleast get support so my automation can work?

Seriously what is this, automations does not work I can not log in.

And I can not get support to help me?

Anyone?

Nice service :)

Hi ​@JBbbbb I can recomend you to try to clear cache and cookies from the browser. If that doesn´t  work, you should open a Manychat Support ticket, they will look on to it to check what is going on. Here is a guide on how to get support: How to get support from Manychat – Manychat Help

Hope this helps!

Cheers!

Cata

I have tried logged in on phone, on inocignoit differnt browers, pc it does not work. 

Well support has not answered in hours now. What a shit hole.

I even get access denied on the app

Great company support 3h+ hours not a single sound from them

Hi ​@JBbbbb sorry you ran into this issue, and I’m glad to see our support team was able to resolve it the next day.

Just want to jump here to add a bit of context, our (human) support team needs some time to review each ticket thoroughly so they can provide the best possible solution. Including as many details as possible when submitting a ticket really helps reduce back-and-forth and speeds things up.

Our community space is a great place to get help from other Manychat users and experts. However, since they’re not part of the support team, there may be limits to what can be resolved immediately here.

Thank you for your patience!