Skip to main content
Solved

Can someone help with this bug in Instagram automation?

  • December 11, 2025
  • 1 reply
  • 18 views
thiago.adriani

My instagram automation is not working in android phones, and I don't know what I can do to solve this. I know that Instagram web hook is not working well, but if someone know what to do to solve this, issue will be thankful!

 

  1. Button is not appearing for some reason
  2. Other button is creating (with an random text)
  3. In the workflow, starts a part, like in an random time even if this part of the flow was gone
  4. People dont receive my message, appears like a clear message

 

Best answer by rodrigo_silvano

Hey ​@thiago.adriani 

This is happening with all your clients using Android, or was it just an isolated case?

To check all the possibilities, can you refresh your permissions on Manychat and Meta’s side?

Here’s a guide to help you through the process:

In English: https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting
In Portuguese: https://help.manychat.com/hc/pt-br/articles/14281308423452-Solu%C3%A7%C3%A3o-de-problemas-de-automa%C3%A7%C3%A3o-do-Instagram

    1 reply

    rodrigo_silvano
    Forum|alt.badge.img+4
    • rodrigo_silvano
    • Manychat Community Moderator
    • Answer
    • December 11, 2025

    Hey ​@thiago.adriani 

    This is happening with all your clients using Android, or was it just an isolated case?

    To check all the possibilities, can you refresh your permissions on Manychat and Meta’s side?

    Here’s a guide to help you through the process:

    In English: https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting
    In Portuguese: https://help.manychat.com/hc/pt-br/articles/14281308423452-Solu%C3%A7%C3%A3o-de-problemas-de-automa%C3%A7%C3%A3o-do-Instagram

    rodrigosilvano.pt | Automate with intelligence - Surprise with experience
    Community Terms & ConditionsCookie settingsAccessibility statement