Hi, @Guilherme V B!
Never saw this before… but you can try...
- Clean your browser cache/cookies
- Try with another browser
- Click ON the trigger and check if the toggle appears there
AND… i see you are using the Free Plan. It has some limitations like:
- 4 active automations
- 3 keywords
- 10 tags
- 2 sequences
- 1000 contacts
If any of those limitations are met, a lot of things stop working, unless you upgrade to a Pro Plan.
@Fabio Gaulke Thank's for replying!
Unfortunately nothing changed even following the steps you listed.
I'm using the Free Plan but this is the only automation that i developed.
Do you know if there's a support contact available? I appreciate it!
@Fabio Gaulke Thank's for replying!
Unfortunately nothing changed even following the steps you listed.
I'm using the Free Plan but this is the only automation that i developed.
Do you know if there's a support contact available? I appreciate it!
You can open a ticket to Manychat's Support Team at https://help.manychat.com/
Hope they'll help you as soon as possible!