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Hi there! 

 

I'm starting to use Manychat automations but the toggle button doesn't appear in my automation screen as can be seen in the print below.

I searched in some videos and Manychat's tutorial and i'm quite sure that a toggle button must be in the left down corner of the screen.

Because of that i can't run my automation. Anyone can help with that?

 

 

Hi, @Guilherme V B!

 

Never saw this before… but you can try...

  • Clean your browser cache/cookies
  • Try with another browser
  • Click ON the trigger and check if the toggle appears there

 

 

AND… i see you are using the Free Plan. It has some limitations like: 

  • 4 active automations
  • 3 keywords
  • 10 tags
  • 2 sequences
  • 1000 contacts

If any of those limitations are met, a lot of things stop working, unless you upgrade to a Pro Plan. 😉

 


@Fabio Gaulke Thank's for replying!

 

Unfortunately nothing changed even following the steps you listed.

I'm using the Free Plan but this is the only automation that i developed. 

 

Do you know if there's a support contact available? I appreciate it!


@Fabio Gaulke Thank's for replying!

 

Unfortunately nothing changed even following the steps you listed.

I'm using the Free Plan but this is the only automation that i developed. 

 

Do you know if there's a support contact available? I appreciate it!

 

You can open a ticket to Manychat's Support Team at https://help.manychat.com/

Hope they'll help you as soon as possible!


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