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Can’t add Instagram account to ManyChat after upgrading to Pro

  • February 2, 2026
  • 1 reply
  • 13 views

shaiyrgul.manap

Hello everyone,
I’m having an issue with connecting my Instagram account to ManyChat.

Previously, I was able to add this Instagram account (shaiyrgul_manap) without any problems, and I have already upgraded to the Pro plan. However, now I can’t add or reconnect the same Instagram account anymore.

I’ve tried to connect it more than 10 times, but it still doesn’t work. I’ve checked permissions, Facebook Business settings, and tried reconnecting, but nothing helps.

Has anyone experienced this issue before?
What could be the reason, and how can I fix it?

Thank you in advance for your help 🙏

 

1 reply

cata_rendon
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  • Manychat Community Moderator
  • February 2, 2026

Hi ​@shaiyrgul.manap , in that case,  my suggestion is opening a ticket to Manychat's Support Team: How to get support from Manychat – Manychat Help