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Question

Can't connect Facebook with MAnychat

  • April 17, 2026
  • 1 comment
  • 6 views

Martin Blacutt

Hey everyone! đź‘‹
I connected ManyChat to both Instagram and Facebook. It works perfectly on Instagram, but it’s not working on Facebook.

I’ve already:

  • Granted all permissions in ManyChat
  • Confirmed I’m the owner/admin of the Facebook page

Still, comment-to-DM automation doesn’t trigger.

I’m based in Bolivia — could this be a regional restriction from Meta?

Has anyone experienced this or found a solution? 🙏

1 reply

Gustavo Boregio
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  • Community Moderator & Expert
  • April 17, 2026

Hey ​@Martin Blacutt follow these steps here:

https://help.manychat.com/hc/en-us/articles/14281438557468-Can-t-connect-Facebook-to-Manychat

If you still have issues, record a video of the problem you’re having and send it over to support so they can investigate.

Hope this helps!